All TENS units purchased from 789tens.com may be returned to 789tens within 14 days of the confirmed delivery date, and each returned TENS unit will be refunded the final purchase price less a 15% restocking fee, and only if each TENS unit is received in excellent condition.
789tens does not pay for, or reimburses, any shipping costs to return any items.
If TENS units are received in unacceptable conditions, or postmarked after 14 days past the date of delivery of return-shipping notices, then refunds will not be processed.
Unrefundable TENS units may be shipped back to owners after 789tens receives shipping fees. Unrefundable TENS units that are not reclaimed within 30 days of delivery to 789tens may be disposed.
Items that cannot be returned include (and are not limited to): all TENS accessories, 789tens Reusable Instant Heat packs, and 789tens cotton bags.
Please contact 789tens with questions or for more information at: firstname.lastname@example.org, 844.789.tens(8367), or PO Box 789, Hau‘ula, HI, 96717-0789.
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